1. Shipping Overview
At SHUYANG LLC, we aim to provide prompt and efficient shipping for all our customers. This Shipping Policy outlines our shipping procedures and practices.
2. Processing Time
Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Methods and Costs
We offer various shipping options, including standard, expedited, and express shipping. Shipping costs are calculated based on the delivery method selected and the destination. Shipping rates will be displayed at checkout before you complete your purchase.
4. Delivery Times
- Standard Shipping: Delivery usually takes 5-7 business days.
- Expedited Shipping: Delivery usually takes 2-3 business days.
- Express Shipping: Delivery usually takes 1-2 business days.
Please note that delivery times are estimates and may vary based on your location and external factors, such as weather conditions or carrier delays.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your shipment through the carrier’s website.
6. Shipping Restrictions
We currently ship within the United States. We do not offer international shipping at this time. Shipping to P.O. Boxes and military addresses (APO/FPO) is available.
7. Issues with Delivery
If you encounter any issues with your delivery, such as missing or damaged items, please contact us immediately at [email protected] or +1 562 938 2806. We will assist you in resolving the issue as quickly as possible.
8. Contact Us
For any questions regarding our shipping policy or your order, please contact:
Email: [email protected]
Phone: +1 562 938 2806
Address: 16 Alpine Road, Norwood, MA 02062, United States
Thank you for choosing SHUYANG LLC. We appreciate your business!